This Privacy Policy will help you better understand how we collect, use, and share your personal information.

The website you're currently seeing, www.Agtran.com (the "Agtran Travel Sdn. Bhd. (referred to herein as "Agtran," "our," "us," and "we") is a Malaysian corporation that owns and operates this website. It is in our interest to collect, utilise, disclose, process, and protect your personally identifiable information or personal data so that we can give you the best possible experience when using our system. We value your privacy, and this Website Privacy Policy describes (this "Privacy Statement") explains how we use, process, store, and disclose any personal data we collect from you or that you provide to us via the Website. In this case, "Any information belonging to an identified or identifiable natural person is referred to as "personal data." This Privacy Statement, along with our Cookies Policy, Terms of Use, and Terms of Service, governs your use of the Website and the booking of travel services through the Website. Agtran may amend this Privacy Policy from time to time to reflect changes in laws and regulations, our usage practices, the features of our Site, and/or technological improvements.

Collection of Information

Without information, we cannot assist you with your car rental reservation, thus when you use our services, we require you to provide some information. The Personal Data comprises of the following information:

  • Basic Personal Information
  • In order to progress with your bookings, we may require you to create an account on our site. Included among the Personal Data gathered are your name, Agtran user identity and login credentials, email address, and phone number.

  • Private Personal Information
  • Your name, email address, and your payment information. We might also ask for your home address, phone number, date and place of birth, passport and driving licence information, and the names of any additional drivers.

  • Device Information
  • We will gather personal information from you in the course of your use of the Website or receipt of Website-related services. This includes your IP address, operating system version, browser version, monitor resolution, and recommended websites, as well as information about your visits to the Website, such as traffic statistics, location data, and the Linked Websites you can access through the Website.

  • Cookies and Similar technologies
  • We may employ cookies and/or comparable technology (such as web beacons, tags, scripts). Cookies are little data files that are saved on your computer or mobile device in order to help us follow you. Similar to other websites, we may utilise cookies to enhance your experience, allowing your computer and/or mobile device to recognise you when you revisit our site. Please deactivate the cookies option if you do not desire for us to use cookies.

Usage of Information

We process your Personal Information to the extent necessary for the fulfilment of our contract with you and the provision of our services. In addition, we process the remaining Personal Information on the basis of our legitimate interests, which are the enhancement of our services and direct marketing. Occasionally, Agtran may utilise Personal Information and other data acquired from Agtran.com to give you information about your impending trip, such as the trip's time and location, weather forecast, and destination travel recommendations.

We process your Personal Information to the extent necessary for the fulfilment of our contract with you and the provision of our services. In addition, we process the remaining Personal Information on the basis of our legitimate interests, which are the enhancement of our services and direct marketing. Occasionally, Agtran may utilise Personal Information and other data acquired from Agtran.com to give you information about your impending trip, such as the trip's time and location, weather forecast, and destination travel recommendations.

Disclosure of Information

We may frequently disclose and share your Personal Information and other data with third parties, some of whom may be based outside of your country of residence. The conditions under which such sharing and disclosure will occur may, but are not limited to, the following:

  • To properly complete your reservations and apply our Terms of Service in various ways. We may disclose your information with Operators or third parties who distribute or provide goods or services on our behalf, or who assist us in other ways.
  • To our third-party service providers, who we hire, among other things, to execute certain activities on our behalf, such as web hosting, data analysis, marketing, and market research, and to otherwise provide you with customer service.
  • If and to the extent required by any relevant law, court order, or request from a governmental authority, we will disclose your personal information.

We may also share aggregate or anonymous data with third parties, such as our advertisers. This information does not contain any Personal Information and cannot be used to identify you. On occasion, though, these third parties may possess information about you or acquire it from other sources. When they combine this information with our aggregate data, they may be able to personally identify you.

There may be links on Agtran.com that could cause you to leave the site and/or be redirected to third-party websites. Note that any Personal Information you provide to these third-party websites is not covered by this Privacy Statement, and Agtran is not liable for any losses, damages, costs, or expenses you may suffer or incur as a result of your providing or making available Personal Information or other data to these third-party websites.

Storage of Information

We may transfer, process, and store your Personal Information and other data on our servers or the servers of our third-party service providers. Your Personal Information will be maintained for as long as necessary to fulfil any of the purposes outlined in this Privacy Statement, or to comply with any I contractual requirement that is required for the provision of the Services, and (ii) legal, tax, or accounting necessity.

When it is no longer necessary for us to process your Personal Information, we will either delete or anonymise the data or, if this is not possible (for example, because your personal information has been saved in backup archives), then we will securely store your personal information.

After receiving your data, we will employ stringent protocols and security measures to prevent unauthorised access. Agtran makes no representation, warranty, or commitment that the Personal Information you provide to us will be secure at all times, and to the extent that Agtran has fulfilled its obligations, Agtran is not liable for any losses, damages, costs, or expenses you may incur as a result of unauthorised access to or use of your Personal Information.

Using internet encryption technology, we or our chosen third-party supplier of payment processing services will encrypt all financial transactions. You are responsible for maintaining the confidentiality of your chosen password and not sharing it with any third parties.

You Right

You have a variety of rights with respect to your Personal Data, as detailed below. In particular, these rights include the right to object to the processing of your Personal Data where it is performed for our legitimate business purposes. Observe that these rights may not be absolute in some circumstances.

  • Right to Delete
  • Right of Access
  • Right to Data Transfer
  • Right to Rectification
  • Right to Restriction of Processing
  • Right to Refusal

Send a request to www.agtran.com/contact-us to exercise any of these rights. We will provide you with information on any action taken in response to your request on any of these rights without undue delay and within one month of receiving your request, at the latest. We may extend this by up to two months if necessary, but we will notify you beforehand. Please note that when you wish to exercise any of your data protection rights, we may require you to provide identification.

Enquiries

Please get in touch with us at www.agtran.com/contact-us if you have any inquiries regarding this privacy policy.