With the evolving global impact of COVID-19, we understand the concerns about your travel plans and your desire to cancel or postpone your booking. We work with our property partners to secure free cancellation whenever possible, to give you the best option. If you need to change your order or want to know if your order is eligible for free cancellation, the quickest way is to access the "My Orders" section of the Agtran website or app (instructions below).
|Operating Hours:||Customer Attendance Time:||Car Passenger Capacity:|
|8.00 am to 10.00 pm||8.00 am to 10.00 pm||Full vehicle capacity (fully vaccinated)|
Customers and drivers are encouraged to use hand sanitizer before and after picking up/dropping off passengers or getting on/off vehicle passengers,
Only fully vaccinated individuals are allowed using the service.
In order to ensure that customers remain safe in using our services, we instruct several things that must be implemented by customers, namely:
AGTRAN will always prioritize your hygiene and comfort whenever you're using our services, in accordance with the National Security Council's hygiene standards, in order to reduce the transmission of the virus during the Covid-19 outbreak by doing numerous actions, including:
AGTRAN provides flexible services in making reservations so that your travel plans using our services will be comfortable and under control. AGTRAN will always provide the best commitment for customers who use our services. In addition, if necessary, you can change or cancel your reservation anytime and anywhere in accordance with the terms and conditions that apply in AGTRAN. For terms & conditions you can see on the following page.